ZEMU Privacy Policy

    Welcome to chooseWUXI ZEMU NEW ENERGY TECHNOLOGY CO., LTD (hereinafter referred to as "ZEMU") software service! We will process your personal information in accordance with this privacy policy and protect the security of your information.

    ZEMU has been a national high-tech enterprise specializing in "Internet of Things + New Energy" technology research, product development and industry applications. Strive to create an intelligent and user-friendly intelligent monitoring software for users; we will provide you with intelligent remote monitoring and management services through this software, and in the process we will collect your necessary personal information. The purpose of this agreement is to explain how we collect, share and use your personal information, and how you exercise your privacy rights. Your use or continued use of ZEMU services means that you agree to our collection, storage, use and sharing of your personal information in accordance with this "Privacy Policy". If you have any questions or concerns about our use of your personal information, please contact us through the contact information shown at the bottom of this agreement.
The purpose of this policy is to help you understand the following:
1. How ZEMU collects and uses your personal data.
2. How ZEMU uses cookies and similar technologies.
3. How does ZEMU disclose your personal data.
4. How does ZEMU protect your personal data.
5. How to update this policy.

1. How to collect and use your personal data
    Personal data refers to information that can be used to determine personal identity when used alone or in combination with other information. Such data will be directly submitted to us by you when you use our software products and services and interact with us, for example, when you create an ZEMU software account or contact us for support; or we record how you interact with us Software products and services, and interactions, for example, through cookies and other technologies, or receiving usage data from software running on your device. Where permitted by law, we will also obtain relevant data from public and commercial third-party sources. We also collect the information you provide to us and the content of the messages you send to us, such as the query information you enter or you to obtain customer service Questions or information provided for support. When you use ZEMU products or services, you may need to provide your personal data.

2. How do we use cookies and similar technologies
    To ensure the normal operation of the software, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. The main function of cookies is to facilitate your use of software products and services, and to help the platform count the number of independent visitors. Using Cookie technology, we can provide you with a more thoughtful user experience service and allow you to set your specific service options.
    When you use ZEMU's products and services, cookies will be sent to your device. When you interact with the services we provide to our partners (such as advertising or promotion services, and the service functions provided by ZEMU that may be displayed on other software), we allow cookies (or other anonymous identifiers) to be sent to ZEMU. Bang’s server. We will not use cookies for any purpose other than those described in this privacy policy. You can manage or delete cookies according to your preferences.　

3. How does ZEMU disclose your personal data
    We will only publicly disclose your personal information under the following circumstances:
3.1 Obtain your explicit consent.
3.2 Based on the mandatory requirements of laws and regulations, legal procedures, litigation or government authorities.

4. How does ZEMU protect your personal data
    We provide corresponding security guarantees for your information to prevent information loss, improper use, unauthorized access or disclosure.
4.1 We strictly abide by laws and regulations to protect user information.
4.2 We have established a special management system, process and organization to ensure information security. For example, we strictly limit the scope of people who can access information, require them to comply with confidentiality obligations and conduct audits.
4.3 In the event of a security incident such as personal information leakage, we will activate an emergency plan to prevent the expansion of the security incident, and notify you in the form of an announcement.

5. How to update this policy
    We may revise the content of this policy in due course. If such changes will result in a substantial reduction of your rights under this policy, we will notify you by prompting you in a prominent position on the page before the changes take effect. In this case, if you continue to use our services, you agree to be bound by the revised policy. For major revisions, we will also provide more noticeable notices (including for certain services, we will notify you through software announcements to explain the specific changes to the privacy policy).
The major changes referred to in this policy include but are not limited to:
5.1 Significant changes have taken place in our service model. Such as the purpose of processing user information, the type of user information processed, and the way the user information is used.
5.2 Significant changes have taken place in our control rights and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.
5.3 The main objects of user information sharing, transfer or public disclosure have changed.
5.4 Your right to participate in user information processing and how to exercise it has undergone major changes.
5.5 When the department responsible for handling user information security, contact information and complaint channels change.
5.6 When the user information security impact assessment report shows that there is a high risk.
5.7 We recommend that you regularly check the latest information on our privacy practices. If you continue to use the services on your mobile phone or any other device, you will be deemed to have accepted the updated privacy policy.

contact us:
You can also inform us of your problem through the following channels:
Email: sales@zemupower.com
Contact number: +86 18014180036
Address: No.399 Ganxi Road,Ehu town,Xishan district,Wuxi city,jiangsu province,China